Jacksonville University  Swisher Library Rm 328

Software Integrations

Problems with Blackboard?

Blackboard Online/Telephone Help - Available 24/7


We should always be your first line of defense with issues that come up when using Black Board. If it is an immediate issue, please give us a call.

Phone: 844-348-1615
Website / Chat - (Click to Access)

If you need further assistance with Blackboard, please do not hesitate to reach out for assistance.

Academic Technology
* On-site Help with Blackboard and Microsoft Applications
Located in the Swisher Library / Rooms 327 and 328

Mr. Matthew Pate, M.S. - Learning Technology Administrator
Phone: 904 256-7522
E-mail: mpate1@ju.edu
Respondus
Respondus 4.0
Respondus
Respondus Lockdown Browser
Respondus
Respondus Monitor
TurnItIn
TurnItIn
IDEA Survey
IDEA Course Evaluations
Microsoft Office 365
Microsoft Applications

Respondus 4.0

If you are in need of Respondus 4.0, please contact Dee Thornton at dthornt@ju.edu or 1 904 256-7972.

RESPONDUS 4.0

Respondus is a Windows-based authoring tool that makes it easy to create and manage exams for Blackboard Learn and Canvas.

Authoring Features

- Distinct user environments for Blackboard Learn and Canvas
- Create exams and assessments offline using a Windows interface
- Supports up to 15 question types, including calculated and algorithmic formats
- Import questions from MS Word (including embedded images), rich-text, QTI, and tab/comma delimited formats
- Access to thousands of Respondus-compatible publisher test banks – FREE to instructors who adopt a participating textbook

Preview, Publish, and Printing Features

- Preview questions before publishing them to the LMS
- Publish exams and assessments directly to an online course (media files are automatically uploaded)
- Determine point values and exam settings offline
- Print exams/surveys directly from Respondus, or save files to MS Word or rich-text format

Retrieval and Reporting Features

- Retrieve exams from Blackboard and Canvas, complete with media files
- Retrieve custom reports, such as student scores, summary statistics, and answer distributions
- Download answer databases for quizzes or surveys and save them in an Excel-compatible format
- Archive and restore exam/survey projects (including media content) with one click — ideal for providing a colleague with a ready-to-use exam

System Requirements

Operating System
Windows 11, 10, 8
Memory - 32 MB RAM minimum
Hard Disk Space - 10 MB of free hard disk space for program files
Monitor - 1024x768 or 1280x720 minimum resolution
Download Time - The file size is approximately 10 MB.
Learning Management System
Respondus 4.0 is compatible with the following learning management systems and industry standards:
- Blackboard Learn 9.X
- Instructure Canvas

Installation

Office Computers: Contact IT at helpdesk@ju.edu and request the Respondus 4.0 software installation on your office computer. Be sure to include your Building, Office Number, and Computer Number.

Home Computers: Log into MyJU. Refer to the Academic Technology, Respondus page. The software and password information is included.
Return to top of page


CHROMEBOOK ISSUES WITH RESPONDUS

Below is info for students using chromebooks to install lockdown browser - Installing the Chromebook Extension

To install the new extension to a student-owned Chromebook, students will need to use the regular LockDown Browser installation link for your school (they will NOT be able to search for the app directly from the Chrome web store.) The LockDown Browser installation link will direct students to the Chrome web store, at which point they should select “Add to Chrome” to install the LockDown Browser Extension. 

INSTALLATION LINK

Respondus LockDown Browser is a locked browser for taking tests in Blackboard Learn and Canvas. It prevents you from printing, copying, going to another URL, or accessing other applications during a test. If a Blackboard or Canvas test requires that Respondus LockDown Browser be used, you will not be able to take the test with a standard web browser. LockDown Browser should only be used for taking Blackboard or Canvas tests. It should not be used in other areas of Blackboard or Canvas.
Features

- Assessments are displayed full-screen and cannot be minimized
- Prevents access to other applications including messaging, screen-sharing, virtual machines, and network monitoring applications
- Print, Print Screen and screen capture functions are disabled
- Copying and pasting anything to or from an assessment is prevented
- Right-click menu options, function keys, keyboard shortcuts and task switching are disabled
- An assessment cannot be exited until the student submits it for grading
- Browser menu and toolbar options are removed, except for Back, Forward, Refresh and Stop
- Assessments that are set up for use with LockDown Browser cannot be accessed with other browsers
- Supports screen readers

INSTALLATION OF THE LOCKDOWN BROWSER

LockDown Browser must be installed to each computer (Windows or Mac) being used to take a test. Follow the onscreen instructions to complete the install: http://www.respondus.com/lockdown/download.php?id=261850125
Taking a Test Using LockDown Browser

1. Close all programs, unless one is used to connect you to the Internet.
2. Locate the “LockDown Browser” shortcut on the desktop and double-click it. (For Mac users, launch “LockDown Browser” from the Applications folder.)
3. If prompted, either close a blocked program (e.g. screen capture, instant messaging) by choosing Yes. Or, close LockDown Browser and close the blocked program before
    restarting.
4. Login to your Blackboard or Canvas course.
5. Navigate to the test and select it.
6. If the instructor requires a test password, a new window will appear asking for the Exam Password. Enter the password and click Begin Exam.
7. The test will then start. (Note, once a test has been started with Respondus LockDown Browser, you cannot exit until the Submit button is clicked.) 

Respondus Monitor is a companion application for LockDown Browser that uses webcam and video technology to prevent cheating during online exams. Respondus Monitor integrates seamlessly with learning management systems, and is ideal for non-proctored testing environments.
System Requirements (Students)

- Windows: 10, 8, 7
- Mac: OS X 10.10 or higher
- iOS: 7.0+ (iPad only)
- Adobe Flash Player (bundled with the LockDown Browser installation)
- Web camera (internal or external) & microphone
- A broadband Internet connection

Using Respondus Monitor (Students)
You may be required to use LockDown Browser with a webcam, which will record you during an online, non-proctored exam. (The webcam feature is referred to as “Respondus Monitor.”) The computer requirements are listed above. If an exam requires LockDown Browser and a webcam, the guideline in Respondus LockDown “Taking A Test Using LockDown Browser” section. At this point the Startup Sequence for the webcam begins.

- You will first need to review and agree to the Terms of Use.
- The Webcam Check will confirm that your webcam and microphone are working properly. The first time the Webcam Check is performed on a computer, Adobe Flash Player will
  require you to select Allow and Remember.
- The remaining steps of the Startup Sequence will depend on settings chosen by Jacksonville University and/or your instructor. Follow the instructions and note your progress
  along the top of the screen.
- If you encounter a problem, select the It’s not working link for troubleshooting tips.
- The test will begin after the Startup Sequence is complete. You cannot exit LockDown Browser until the test is submitted for grading.

TurnItIn 

Guide: Creating a TII Assignment (Revised Method)

Prevent Plagiarism
Identify unoriginal content with the world’s most effective plagiarism detection solution. Manage potential academic misconduct by highlighting similarities to the world’s largest collection of internet, academic, and student paper content.

Investigate Authorship

Safeguard your institution’s reputation with cutting-edge authorship investigation tools. From computer code plagiarism to contract cheating, protect your culture of academic integrity with confidence.

Provide Feedback

Empower students to think critically and take ownership of their work. Easy-to-use feedback and grading features facilitate instructional intervention and save time both in and outside of the classroom.

Enhance Academic Skills

Prepare students for success in K-12, higher education, and beyond. Lay the foundation for original thinking, authentic writing, and academic integrity practices that will last a lifetime.

GUIDES AND INSTRUCTOR RESOURCES

https://help.turnitin.com/new-links.htm#FeedbackBlackboard

IDEA Course Evaluations 

Jacksonville University has adopted the IDEA Student Ratings of Instruction system to conduct course evaluations.
The IDEA Student Ratings of Instruction system:

- are anonymous
- focuses on the instructor’s purpose and student learning
- provides comparison data for the institution, discipline, and IDEA database
- provides data that are adjusted for extraneous variables

HOW DO FACULTY ACCESS MY IDEA COURSE EVALUATIONS?

Faculty have access to their own personalized webpage that will display real-time response rates, course evaluation reports, and course roster information.

Faculty will log into https://ju.campuslabs.com/faculty/ using their JU user ID and password.

WHAT INSTRUMENT ARE STUDENTS USING TO EVALUATE THE COURSE?

Jacksonville University is using the Diagnostic Feedback Instrument. This 40-item instrument provides key feedback for improving a course including:

- Overall summary ratings
- Student progress on relevant learning objectives
- Observations of specific Teaching Methods
- Qualitative and Quantitative Data

THIS INSTRUMENT REQUIRES FACULTY TO COMPLETE THE OBJECTIVE SELECTION FORM.
How do faculty complete the Objectives Selection Form?

Faculty will be notified by email to complete their OSFs for upcoming administrations.

After logging into the Faculty portal, faculty will click on the Objective Selection

Form for each course. Three to five objectives should be weighted as Important or Essential. OSFs are available to be filled out up until the close date of an administration. After the administration window closes, selections will be available in a read-only view. This will allow instructors to look back at previous semesters to review what they have selected.

HOW DO FACULTY DETERMINE THE WEIGHTS OF THE OBJECTIVES?

Ask yourself the following for each objective:

1. Is this a significant part of the course?
2. Do I do something specific to help the students accomplish this objective?
3. Does the student’s progress on this objective affect his or her grade?

If you answer “yes” to each of these questions regarding a particular objective, then you should rate that objective as either Essential or Important.

As you think through the appropriate selection of objectives, you are deciding which scores will be used to calculate the “Progress on Relevant Objectives” and “Overall Ratings” scores.

WHEN WILL THE IDEA SRI BE AVAILABLE TO STUDENTS?

The evaluation schedule is determined by the course end date listed in Banner. Full semester (16 week) course evaluations run the last 10 days of the semester (prior to finals week). Evaluations for shorter terms will run the last 10 days of the semester.

HOW WILL STUDENTS ACCESS THE COURSE EVALUTIONS?
Students will log into https://ju.campuslabs.com/courseeval/ using their JU user ID (only the portion before the @ sign in your email address) and password.

HOW DO THE STUDENTS KNOW THAT COURSE EVALUATIONS ARE ABLE FOR THEM TO COMPLETE?

There are several ways that students will know that the course evaluation survey is ready for them to complete.

1. Students will receive an email to their JU account with the link to survey. Reminders will be sent every 3 days or until the survey(s) are completed.
2. Students will have a link under the Institution Page within Blackboard.
3. Faculty can post the student access link in Blackboard.
4. Faculty can give students time to complete in class.

HOW DO FACULTY IMPROVE MY RESPONSE RATES?

- Have students complete the course evaluations in class. Students can use their mobile devices to complete the surveys. Plan a specific class session to have students complete
   the surveys. Have students bring their mobile devices and give them 10-15 minutes during the beginning of class to complete the surveys.
- Create value for students. Explain to students how you use the results of the surveys to make changes and improve the class. Let students know that their input an feedback is
   valuable and appreciated.
- Communicate with students. Let students know when the course evaluations are available. Encourage students to complete them. Post a link within Blackboard to remind
   students.

WHEN WILL i RECEIVE MY RESULTS?

Results will be available to Faculty and Administration the Friday after grades are submitted.

HOW DO I ACCESS MY RESULTS?

Faculty can access their reports by logging into the Faculty portal the Friday after grades are submitted.

WHAT ARE THE MINIMUM RESPONSE RATIOS NEEDED?

Faculty will not see the evaluation results if their course does not meet three (3) or more responses – or – 100% response rate. If 3 or less students are enrolled in a course, then the results will only display IF 100% response rate is achieved. There must always be 3 responses in order to view a report.

WHO DO I CONTACT IF I HAVE QUESTIONS ABOUT IDEA COURSE EVALUATIONS?

If you have any questions, please contact Dee Thornton, dthornt@ju.edu, 256-7972


Top Software for Instructor Curriculum Design

Blackboard Ultra
Flipgrid
Kaltura
Hypothes.is
Academic Technology
  • @ 2023 Jacksonville University
  • All Rights Reserved
Office Location
  • Carl S. Swisher Library
  • Jacksonville University
  • 2800 University Blvd. North
  • Jacksonville, FL 32211
Links
Instructional Design Help?

Let our staff help you develop your content. Drop us a line on our contact page to get started.

Social