Jacksonville University  Swisher Library Rm 328

New Instructional Staff

Where do I start?

Below you find the JU 24-25 Handbook followed by the Blackboard Learn and Blackboard Ultra manuals to help you get started in the right direction.

2023-2024 Handbook
2024-2025 HAndbook 
.PDF Downloadable
Blackboard Learn Manual

Blackboard Learn Manual 

.PDF Downloadable
Blackboard Ultra
Blackboard Ultra Manual
.PDF Downloadable

Problems with Blackboard?

When help is needed, you have a few options.

Blackboard Online/Telephone Help - Available 24/7

We should always be your first line of defense with issues that come up when using Black Board. If it is an immediate issue, please give us a call.

Phone: 844-348-1615
Website / Chat - (Click to Access)

Academic Technology

If you need further assistance with Blackboard, please do not hesitate to reach out for assistance.

Mr. Matthew Pate, M.S. - Learning Technology Administrator
Phone: 904 256-7522
E-mail: mpate1@ju.edu
Academic Technology
  • @ 2024 Jacksonville University
  • All Rights Reserved
Office Location
  • Carl S. Swisher Library
  • Jacksonville University
  • 2800 University Blvd. North
  • Jacksonville, FL 32211
Instructional Design Help?

Let our staff help you develop your content. Drop us a line on our contact page to get started.