Jacksonville University  Swisher Library Rm 328

Student Support / One-Button Studio / Guides

(OBS) One-Button Studio Registration

Please register using the link below and download the lab usage directions before entering the studio.

Welcome to the Blackboard Help & Support Site for
Students at Jacksonville University.

Blackboard Learn, has new features and capabilities that we are sure you will appreciate. Blackboard Learn uses a web 2.0 interface that allows users to drag-and-drop items that appear on the screen, select drop-down menus, and even access contextual help. You will enjoy using fewer clicks to navigate the system and complete tasks on your courses.


Blackboard is configured to use your JU username and password. This is the password that students and instructors use to login to WebAdvisor, Jacksonville University computers, e-mail and many more systems on campus. Students should access their Blackboard courses logging into MyJU, then clicking on the Blackboard link under their course listings or in the Application section of their MyJU page. Google Chrome and Firefox are the recommended browsers for access Blackboard. Once you access the Blackboard page, click on the Courses link to view your courses.


Jacksonville University offers 24 X 7 Blackboard Support.
The Blackboard Help & Support Site for Students at Jacksonville University will help you use your Blackboard courses and help answer some of your questions.

call 844-348-1615

How do I participate in a Blackboard Collaborate Session?

- How do I submit a TurnItIn Assignment or view a Professor's feedback?


- Getting Started 
- Stay in the Loop within Blackboard


Course Related Problems

You should contact your course instructor for any problems, which are course related - i.e., problems finding course material and resources in the Blackboard course web site. Instructors organize their Blackboard sites differently and choose different settings. It's a good idea to ask your instructors because often the answer is specific to the way they are doing things. It's also important for your instructors to know if you're having a technical problem that may affect your ability to do your assignments.

Platform Related Problems

If you are experiencing any trouble with Blackboard please contact the IT Helpdesk at 904-256-7200 or by sending an email to helpdesk@ju.edu. Please be sure to give or enter the following information in your issue ticket:

Complete name, Email address, Student id, Operating System of your computer, Web Browser you are using (Name and version), Course id, Course Name and Area of problem. Be sure to give a full and detail description of your issue and include the steps to repeat it at our end. It's important to be as specific as possible so we can determine the problem. 

Interactive Guides, Manuals, and Video Help

Blackboard Learn

  • Accessing Grades in the Grade Center

  • How to Access Feedback From Your Gradebook

  • Blackboard Collaborate Sharing Issues with Using an
    Apple Computer with Catalina OS Version 

  • Creating a Student Group for Project Collaboration

  • Directions to Access, Create, and Edit a Student Portfolio

  • Kaltura Media Uploading and Embedding

  • One-button Studio Usage

  • Podcast and Audio Recording

  • Troubleshooting Blackboard Manual for Students

  • Uploading a Video for an Assignment

Student Blackboard Ultra Video Guides

Please click on the image below to access the
AT Student Blackboard Ultra Video Guides.
New video will be added as they become available.

Student Blackboard Ultra Video Guides

Blackboard Ultra

Respondus 4.0 - Student

Download: Respondus 4.0 for Students 

Respondus Monitor

Respondus Monitor is a companion application for LockDown Browser that uses webcam and video technology to prevent cheating during online exams. Respondus Monitor integrates seamlessly with learning management systems, and is ideal for non-proctored testing environments.

System Requirements (Students)

- Windows: 10, 8, 7
- Mac: OS X 10.10 or higher
- iOS: 7.0+ (iPad only)
- Adobe Flash Player (bundled with the LockDown Browser installation)
- Web camera (internal or external) & microphone
- A broadband Internet connection

Using Respondus Monitor (Students)

You may be required to use LockDown Browser with a webcam, which will record you during an online, non-proctored exam. (The webcam feature is referred to as “Respondus Monitor.”) The computer requirements are listed above. If an exam requires LockDown Browser and a webcam, the guideline in Respondus LockDown “Taking A Test Using LockDown Browser” section. At this point the Startup Sequence for the webcam begins.

- You will first need to review and agree to the Terms of Use.
- The Webcam Check will confirm that your webcam and microphone are working properly. The first time the Webcam Check is performed on a computer, Adobe Flash Player will require you to select Allow and Remember.
- The remaining steps of the Startup Sequence will depend on settings chosen by Jacksonville University and/or your instructor. Follow the instructions and note your progress along the top of the screen.
- If you encounter a problem, select the It’s not working link for troubleshooting tips.
- The test will begin after the Startup Sequence is complete. You cannot exit LockDown Browser until the test is submitted for grading.

One-Button Studio
One-Button Studio

The one-button studio is found on the main floor of the Swisher Library. This is a simple to use recording studio that enables students to record video in a few easy steps. Please download the studio instructions for usage below to get acquainted with the equipment and software.


Audio Recording
Audio Recording

Within the one-button studio there is a workstation that allows 2 broadcast quality microphones to record a podcast or simply an audio segment for an assignment. Please download the instructions below to get acquainted with the equipment and software.


Academic Technology
  • @ 2024 Jacksonville University
  • All Rights Reserved
Office Location
  • Carl S. Swisher Library
  • Jacksonville University
  • 2800 University Blvd. North
  • Jacksonville, FL 32211
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