Jacksonville University  Swisher Library Rm 328

Instructor Resources and Support

The resource samples found below are comprised of guides, instructional sets, web links, and videos. Please feel free to inquire about any other topics needed to help with both Blackboard usage and general technical needs.

Blackboard Ultra

Downloadable .PDF Guides

Blackboard Reminders

Annual Updates on Content Retention

Problems with Blackboard?

When help is needed, you have a few options.

Blackboard Online/Telephone Help - Available 24/7


We should always be your first line of defense with issues that come up when using Black Board. If it is an immediate issue, please give us a call.

Phone: 844-348-1615
Website / Chat - (Click to Access)

Academic Technology

If you need further assistance with Blackboard, please do not hesitate to reach out for assistance.

Mr. Matthew Pate, M.S. - Learning Technology Administrator
Phone: 904 256-7522
E-mail: mpate1@ju.edu
Academic Technology
Office Location
  • Carl S. Swisher Library
  • Jacksonville University
  • 2800 University Blvd. North
  • Jacksonville, FL 32211
Links
Instructional Design Help?

Let our staff help you develop your content. Drop us a line on our contact page to get started.

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