Jacksonville University  Swisher Library Rm 328

Software Integrations


Problems with Blackboard?

When help is needed, you have a few options.

Blackboard Online/Telephone Help - Available 24/7


We should always be your first line of defense with issues that come up when using Black Board. If it is an immediate issue, please give us a call.

Phone: 844-348-1615
Website / Chat - (Click to Access)

Academic Technology

If you need further assistance with Blackboard, please do not hesitate to reach out for assistance.

Mr. Matthew Pate, M.S. - Learning Technology Administrator
Phone: 904 256-7522
E-mail: mpate1@ju.edu

Respondus 4.0

If you are in need of Respondus 4.0, please contact Dee Thornton at dthornt@ju.edu or 1 904 256-7972.

Respondus 4.0

Respondus 4.0 is a software tool for creating and managing exams that can be printed on paper or published directly to your Blackboard or Canvas course. It supports up to 15 question types, including calculated and algorithmic formats. Questions created in a Word document, including embedded images, can be easily imported into it. Respondus 4.0 also enables faculty to export test created in Blackboard or Canvas to a Word document.

LEARN MORE ABOUT RESPONDUS 4.0 - Link is down

Respondus Lockdown Browser

LockDown Browser is a custom browser that locks down the testing environment within Blackboard or Canvas. It prevents a user from printing, copying, going to another URL, or accessing other applications during an assessment.

Respondus Monitor

Respondus Monitor is a companion application for LockDown Browser that uses webcam and video technology to prevent cheating during online exams. Monitor integrates with Blackboard and Canvas and is ideal for non-proctored testing environments. Students will use their own computer and a webcam to record assessment sessions without leaving the Blackboard or Canvas course.

RESPONDUS 4.0

Respondus is a Windows-based authoring tool that makes it easy to create and manage exams for Blackboard Learn and Canvas.

Authoring Features

- Distinct user environments for Blackboard Learn and Canvas
- Create exams and assessments offline using a Windows interface
- Supports up to 15 question types, including calculated and algorithmic formats
- Import questions from MS Word (including embedded images), rich-text, QTI, and tab/comma delimited formats
- Access to thousands of Respondus-compatible publisher test banks – FREE to instructors who adopt a participating textbook

Preview, Publish, and Printing Features

- Preview questions before publishing them to the LMS
- Publish exams and assessments directly to an online course (media files are automatically uploaded)
- Determine point values and exam settings offline
- Print exams/surveys directly from Respondus, or save files to MS Word or rich-text format

Retrieval and Reporting Features

- Retrieve exams from Blackboard and Canvas, complete with media files
- Retrieve custom reports, such as student scores, summary statistics, and answer distributions
- Download answer databases for quizzes or surveys and save them in an Excel-compatible format
- Archive and restore exam/survey projects (including media content) with one click — ideal for providing a colleague with a ready-to-use exam

System Requirements

Operating System
Windows 11, 10, 8
Memory - 32 MB RAM minimum
Hard Disk Space - 10 MB of free hard disk space for program files
Monitor - 1024x768 or 1280x720 minimum resolution
Download Time - The file size is approximately 10 MB.
Learning Management System
Respondus 4.0 is compatible with the following learning management systems and industry standards:
- Blackboard Learn 9.X
- Instructure Canvas

Installation

Office Computers: Contact IT at helpdesk@ju.edu and request the Respondus 4.0 software installation on your office computer. Be sure to include your Building, Office Number, and Computer Number.

Home Computers: Log into MyJU. Refer to the Academic Technology, Respondus page. The software and password information is included.
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RESPONDUS LOCKDOWN BROWSER

Respondus LockDown Browser is a locked browser for taking tests in Blackboard Learn and Canvas. It prevents you from printing, copying, going to another URL, or accessing other applications during a test. If a Blackboard or Canvas test requires that Respondus LockDown Browser be used, you will not be able to take the test with a standard web browser. LockDown Browser should only be used for taking Blackboard or Canvas tests. It should not be used in other areas of Blackboard or Canvas.

Features


- Assessments are displayed full-screen and cannot be minimized
- Prevents access to other applications including messaging, screen-sharing, virtual machines, and network monitoring applications
- Print, Print Screen and screen capture functions are disabled
- Copying and pasting anything to or from an assessment is prevented
- Right-click menu options, function keys, keyboard shortcuts and task switching are disabled
- An assessment cannot be exited until the student submits it for grading
- Browser menu and toolbar options are removed, except for Back, Forward, Refresh and Stop
- Assessments that are set up for use with LockDown Browser cannot be accessed with other browsers
- Supports screen readers

INSTALLATION OF THE LOCKDOWN BROWSER

LockDown Browser must be installed to each computer (Windows or Mac) being used to take a test. Follow the onscreen instructions to complete the install: http://www.respondus.com/lockdown/download.php?id=261850125

Taking a Test Using LockDown Browser

1. Close all programs, unless one is used to connect you to the Internet.
2. Locate the “LockDown Browser” shortcut on the desktop and double-click it. (For Mac users, launch “LockDown Browser” from the Applications folder.)
3. If prompted, either close a blocked program (e.g. screen capture, instant messaging) by choosing Yes. Or, close LockDown Browser and close the blocked program before
    restarting.
4. Login to your Blackboard or Canvas course.
5. Navigate to the test and select it.
6. If the instructor requires a test password, a new window will appear asking for the Exam Password. Enter the password and click Begin Exam.
7. The test will then start. (Note, once a test has been started with Respondus LockDown Browser, you cannot exit until the Submit button is clicked.)

RESPONDUS MONITOR

Respondus Monitor is a companion application for LockDown Browser that uses webcam and video technology to prevent cheating during online exams. Respondus Monitor integrates seamlessly with learning management systems, and is ideal for non-proctored testing environments.

System Requirements (Students)

- Windows: 10, 8, 7
- Mac: OS X 10.10 or higher
- iOS: 7.0+ (iPad only)
- Adobe Flash Player (bundled with the LockDown Browser installation)
- Web camera (internal or external) & microphone
- A broadband Internet connection

Using Respondus Monitor (Students)

You may be required to use LockDown Browser with a webcam, which will record you during an online, non-proctored exam. (The webcam feature is referred to as “Respondus Monitor.”) The computer requirements are listed above. If an exam requires LockDown Browser and a webcam, the guideline in Respondus LockDown “Taking A Test Using LockDown Browser” section. At this point the Startup Sequence for the webcam begins.

- You will first need to review and agree to the Terms of Use.
- The Webcam Check will confirm that your webcam and microphone are working properly. The first time the Webcam Check is performed on a computer, Adobe Flash Player will
   require you to select Allow and Remember.
- The remaining steps of the Startup Sequence will depend on settings chosen by Jacksonville University and/or your instructor. Follow the instructions and note your progress
   along the top of the screen.
- If you encounter a problem, select the It’s not working link for troubleshooting tips.
- The test will begin after the Startup Sequence is complete. You cannot exit LockDown Browser until the test is submitted for grading.

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CHROMEBOOK ISSUES WITH RESPONDUS

Below is info for students using chromebooks to install lockdown browser - Installing the Chromebook Extension

To install the new extension to a student-owned Chromebook, students will need to use the regular LockDown Browser installation link for your school (they will NOT be able to search for the app directly from the Chrome web store.) The LockDown Browser installation link will direct students to the Chrome web store, at which point they should select “Add to Chrome” to install the LockDown Browser Extension. 

INSTALLATION LINK


Prevent Plagiarism

Identify unoriginal content with the world’s most effective plagiarism detection solution. Manage potential academic misconduct by highlighting similarities to the world’s largest collection of internet, academic, and student paper content.

Investigate Authorship

Safeguard your institution’s reputation with cutting-edge authorship investigation tools. From computer code plagiarism to contract cheating, protect your culture of academic integrity with confidence.

Provide Feedback

Empower students to think critically and take ownership of their work. Easy-to-use feedback and grading features facilitate instructional intervention and save time both in and outside of the classroom.

Enhance Academic Skills

Prepare students for success in K-12, higher education, and beyond. Lay the foundation for original thinking, authentic writing, and academic integrity practices that will last a lifetime.

GUIDES AND INSTRUCTOR RESOURCES

https://help.turnitin.com/new-links.htm#FeedbackBlackboard


IDEA Course Evaluations 

Jacksonville University has adopted the IDEA Student Ratings of Instruction system to conduct course evaluations.
The IDEA Student Ratings of Instruction system:

- are anonymous
- focuses on the instructor’s purpose and student learning
- provides comparison data for the institution, discipline, and IDEA database
- provides data that are adjusted for extraneous variables

HOW DO FACULTY ACCESS MY IDEA COURSE EVALUATIONS?


Faculty have access to their own personalized webpage that will display real-time response rates, course evaluation reports, and course roster information.

Faculty will log into https://ju.campuslabs.com/faculty/ using their JU user ID and password.

WHAT INSTRUMENT ARE STUDENTS USING TO EVALUATE THE COURSE?

Jacksonville University is using the Diagnostic Feedback Instrument. This 40-item instrument provides key feedback for improving a course including:

- Overall summary ratings
- Student progress on relevant learning objectives
- Observations of specific Teaching Methods
- Qualitative and Quantitative Data

THIS INSTRUMENT REQUIRES FACULTY TO COMPLETE THE OBJECTIVE SELECTION FORM.

How do faculty complete the Objectives Selection Form?

Faculty will be notified by email to complete their OSFs for upcoming administrations.

After logging into the Faculty portal, faculty will click on the Objective Selection

Form for each course. Three to five objectives should be weighted as Important or Essential. OSFs are available to be filled out up until the close date of an administration. After the administration window closes, selections will be available in a read-only view. This will allow instructors to look back at previous semesters to review what they have selected.

HOW DO FACULTY DETERMINE THE WEIGHTS OF THE OBJECTIVES?

Ask yourself the following for each objective:

1. Is this a significant part of the course?
2. Do I do something specific to help the students accomplish this objective?
3. Does the student’s progress on this objective affect his or her grade?

If you answer “yes” to each of these questions regarding a particular objective, then you should rate that objective as either Essential or Important.

As you think through the appropriate selection of objectives, you are deciding which scores will be used to calculate the “Progress on Relevant Objectives” and “Overall Ratings” scores.

WHEN WILL THE IDEA SRI BE AVAILABLE TO STUDENTS?

The evaluation schedule is determined by the course end date listed in Banner. Full semester (16 week) course evaluations run the last 10 days of the semester (prior to finals week). Evaluations for shorter terms will run the last 10 days of the semester.

HOW WILL STUDENTS ACCESS THE COURSE EVALUTIONS?

Students will log into https://ju.campuslabs.com/courseeval/ using their JU user ID (only the portion before the @ sign in your email address) and password.

HOW DO THE STUDENTS KNOW THAT COURSE EVALUATIONS ARE ABLE FOR THEM TO COMPLETE?

There are several ways that students will know that the course evaluation survey is ready for them to complete.

1. Students will receive an email to their JU account with the link to survey. Reminders will be sent every 3 days or until the survey(s) are completed.
2. Students will have a link under the Institution Page within Blackboard.
3. Faculty can post the student access link in Blackboard.
4. Faculty can give students time to complete in class.

HOW DO FACULTY IMPROVE MY RESPONSE RATES?

- Have students complete the course evaluations in class. Students can use their mobile devices to complete the surveys. Plan a specific class session to have students complete
   the surveys. Have students bring their mobile devices and give them 10-15 minutes during the beginning of class to complete the surveys.
- Create value for students. Explain to students how you use the results of the surveys to make changes and improve the class. Let students know that their input an feedback is
   valuable and appreciated.
- Communicate with students. Let students know when the course evaluations are available. Encourage students to complete them. Post a link within Blackboard to remind
   students.

WHEN WILL i RECEIVE MY RESULTS?


Results will be available to Faculty and Administration the Friday after grades are submitted.

HOW DO I ACCESS MY RESULTS?

Faculty can access their reports by logging into the Faculty portal the Friday after grades are submitted.

WHAT ARE THE MINIMUM RESPONSE RATIOS NEEDED?

Faculty will not see the evaluation results if their course does not meet three (3) or more responses – or – 100% response rate. If 3 or less students are enrolled in a course, then the results will only display IF 100% response rate is achieved. There must always be 3 responses in order to view a report.

WHO DO I CONTACT IF I HAVE QUESTIONS ABOUT IDEA COURSE EVALUATIONS?

If you have any questions, please contact Dee Thornton, dthornt@ju.edu, 256-7972



Video Help and Guides...

Please click the title to open up the series of Video Links and Web Site Resources.

Content that is available will be colored blue and underline upon rollover. These links are updated as the material becomes available

Basics Instructor Quick Start

 In this section, you will be able to choose various topics to learn the basics of Blackboard while being able to stay ahead of the student demand for knowledge.
Video / Website 

Accessibility

In this section, you will learn how to ensure all products and services you deliver are both usable and accessible to all users
regardless of age, ability, or situation.
Video / Website

Creating Assignments

In this section, you will learn how to create assignments in content areas, learning modules, lesson plans, and folders.
Video / Website 

Course Content

In this section, you will learn how to create your individual pieces of content in content containers: content areas, learning
modules, lesson plans, and folders.
Video / Website 

Getting Started

In this section, you will learn how to use any theory or model for teaching your online course because it's open, flexible, and centered on student achievement.

This is a comprehensive video walking you through the major components of Blackboard.
Video / Website 

Grading

In this section, you will learn how to adjust your grading requirements for the various types of assignments given during the semester.
Video / Website 

Interacting with Students

In this section, you will learn how to use the various options to communicate with your students.
Video / Website 

Setting up the Course

In this section, you will learn how to plan out the course and customize content and notifications.
Video / Website 

Test, Pools, and Surveys

In this section, you will learn how you can use tests and surveys to measure student knowledge, gauge progress, and gather information from students.
Video / Website 

Tracking Performance

In this section, you will learn how to monitor student performance in your course, so all students have an opportunity for success.
Video / Website 

Adding Embedded Iframe Content

In this section, you will learn how to copy the embed code to place a live .PDF document in a Blackboard module along with adding a YouTube video into a module section and using the center command in the HTML code.
Video / Guide 

Overview
In this video, Microsoft Teams will be discussed and features of the platform will be reviewed.
Video / Guide

Communication
In this video, learning how to effectively communicate with Microsoft Teams will be covered. From team creation to
usage of the built-in features, you we see how powerful this platform can be.
Video / Guide

Collaboration
In this video, showing how groups of people share content and communicate effortlessly in Microsoft Teams is the focus.
Video / Guide

Use in Higher Ed
In this video, using Microsoft Teams in higher education has never been easier.
Video / Guide

Integrations
In this video, watch Microsoft Teams integrate with OneDrive, OneNote, Whiteboard, and Teams Meetings. The
power is behind the suite of software.
Video / Guide

My Media
In this section, you will learn how to use Kaltura My Media as your personal storage repository. You can add, organize, and remove video, audio, and image files while preparing the content for students. When you're ready, you can then add the content to the course so all students and other course members have access.
Video / Guide

Media Gallery
In this section you will learn how to access Kaltura Media Gallery. This is your course's shared media repository you can
use to host multiple videos for students to view and use to learn.
Video / Guide

Video Quiz
In this section, you will learn how to use Kaltura Video Quiz function. This is a way the instructor can ask the viewer
questions as they watch to gauge understanding. The video continues playing after the viewer answers the question.
Video / Guide

Kaltura Capture Media
In this section, you will earn how to access the Kaltura Media Recorder. This will allow for instant recording and
uploading of original or created media through the content editor in online course assignments.
Video / Website

Accessing the Video Editor
In this section, you will learn how to access and edit video with the Kaltura Video Editor.
Video / Website

Learning the Interface
In this video, you will take a look at the newest Blackboard class design. This enhanced version gives your class a more modern feeling and visual appeal to the student.
Video / Guide


Top Software for Instructor Curriculum Design

Blackboard Ultra
Flipgrid
Kaltura
Hypothes.is

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